At Shayla The Label, we do everything possible to ensure that your order arrives quickly, safely, and in optimal condition.

On this page, you will find our complete shipping and delivery policy.

Processing Time

All orders are processed within 1 to 3 business days.

As soon as your order is shipped, you will receive a confirmation email with tracking information for your shipment.

Delivery Time

The average delivery time is 3 to 7 business days, depending on the country where you live.

Please note that delays may occur during busy periods (sales, holidays, promotions) or due to customs procedures, which are beyond our control.

Shipping Method and Origin

All orders are shipped directly from our supplier in China.

Because of this, customs duties or import fees may apply, depending on the regulations of the destination country.

Any such costs are the responsibility of the customer.

Shipping Costs

Shipping costs are displayed at checkout.

They vary depending on the weight, destination, and selected shipping method.

No surprises: all costs are clearly shown before the order is confirmed.

Responsibility During Delivery

If the tracking information shows that the package has been delivered to the specified address, the seller’s responsibility ends.

The customer must carefully check the accuracy of their address before confirming the order.

Any address errors must be reported within 24 hours after placing the order.

Contact

For any questions regarding delivery or shipping, please contact us at:

📧 info@shaylathelabel.com